Exhibits
-
EXH. 1
Payment confirmation — ₹65,000, 21 January 2026 ICICI Bank transfer confirmation for the full upfront fee. Establishes the amount, the date, and that the money left our account before any document had been produced.
-
EXH. 2
Case Brief & Suggested SOP — issued 21 January 2026 Produced on VakilSearch letterhead on the same day as payment. Establishes the scope they recorded for the engagement, and — critically — that court fees were treated as outside the ₹65,000, after we had been told on calls that the fee was all-inclusive.
-
EXH. 3
Invoice from Trishula Consultancy LLP The invoice raised against our ₹65,000 payment, issued by an entity other than Vakilsearch Legal Solutions Pvt Ltd. Establishes that the money was received and receipted by a third party, after we were directed off VakilSearch's own payment gateway on the stated basis of a "GST waiver".
-
EXH. 4
WhatsApp records, January – August 2026 Full chat exports with four separate VakilSearch staff members. Establishes the one-hour pricing window, the suggestion about how our mother could be described to the court, the February–June gap, the coordination around the June visit, and the August request that we resend documents already supplied in February.
-
EXH. 5
Email correspondence, January – August 2026 Support thread with @vakilsearch.com addresses, including the 27 July 2026 cancellation and refund request and the responses to it.
What we have not published, and why
We hold all five exhibits in full and have produced them to the Commission. We have not put the underlying files on this website. That is a decision, not an oversight:
No chat screenshots
The WhatsApp exports contain the personal mobile numbers of individual employees. Publishing them would expose people who are not the subject of this dispute to contact we cannot control.
No bank or payment images
The payment records carry account numbers and transaction identifiers belonging to our family and to third parties. There is no version of publishing them that is safe.
No individual staff names
Our complaint is against the company. Naming the junior staff who were rotated onto a badly managed file would target the wrong people.
No documents relating to our father's estate
The underlying matter is a family death and an inheritance. The details of the estate itself are nobody else's business and are not needed to understand what went wrong.
Available on legitimate request
The complete exhibits have been filed with the District Consumer Disputes Redressal Commission, Thane. We will also produce them, in unredacted form, to VakilSearch or Zolvit, to their legal representatives, to a consumer regulator, or to a journalist verifying this account. Write to noble@mavely.in.
The test each claim had to pass
Before a sentence went onto this site, it had to be one of three things:
- A fact in a document — a date, an amount, a name of an entity, a line in a brief. Reproduced as it appears.
- A verbatim quotation — words a VakilSearch staff member actually sent us, copied exactly and marked as a quote.
- A description of an absence — that no update arrived between two dates, that a document was not produced, that no refund has been received. These are the easiest claims for VakilSearch to rebut if we are wrong, and we would publish the rebuttal.
Anything that was only an inference about someone's motives did not make it onto the page. That is why this site describes a ten-month failure to deliver and does not use words like "fraud" or "scam" — those are conclusions for the Commission, not for us.